Returns & Exchanges

Due to the one-time-use nature of digital movie codes, all sales are final once the code has been delivered. However, if you encounter a technical issue or a defective code, we provide a 48-hour guarantee to ensure you receive a working replacement.

Return Process

• 1.
  Verify the Error

  Before contacting support, please double-check that you are redeeming the code on the correct platform, such as MoviesAnywhere, Vudu, or iTunes, as specified in your delivery email.

• 2.
  Capture Proof

  Take a full-screen screenshot of the error message received during the redemption attempt, ensuring the movie title and the specific error text are clearly visible.

• 3.
  Submit a Support Ticket

  Email our support team within 48 hours of purchase with your order number and the screenshot of the error to initiate a manual verification process.

• 4.
  Receive Replacement

  Once our team verifies the code is invalid or defective, we will issue a replacement code for the same title or a full store credit if the title is out of stock.